Automatically Moderate Facebook & Instagram Comments

SocialKnight uses advanced machine learning algorithms to analyze comments in real-time. Our AI examines text content, context, sentiment, and patterns to identify spam, hate speech, inappropriate content, and other violations. The system learns from millions of comments and continuously improves its accuracy. You can also create custom rules and keywords to tailor the moderation to your specific needs.

Currently, SocialKnight supports Facebook Pages and Instagram Business accounts. We integrate directly with their official APIs to monitor and moderate comments across all your posts. Support for additional platforms like Twitter, LinkedIn, and TikTok is planned for future releases.

Our AI achieves over 95% accuracy in detecting spam and inappropriate content. However, we always recommend human review for edge cases. The system is designed to err on the side of caution, so you may occasionally see false positives. You can easily approve, hide, or delete comments with one click, and the AI learns from your decisions to improve over time.

SocialKnight allows you to create custom keyword filters, set AI sensitivity levels, and define specific rules for your brand. You can block specific words or phrases, whitelist trusted users, and adjust how strict the moderation should be for different types of content like spam detection or hate speech.

Yes! We offer a 7-day free trial for all new users. During the trial, you'll have access to all features of the Professional plan, including up to 10 social accounts and 10,000 comments per month. No credit card is required to start your trial, and you can cancel anytime.

SocialKnight supports team collaboration with role-based permissions. You can invite team members as moderators or admins, assign specific accounts to different team members, and track who approved or rejected which comments. All actions are logged for accountability and reporting purposes.

If you cancel your subscription, your account will remain active until the end of your billing period. After that, your data will be retained for 30 days in case you want to reactivate. You can export your moderation history and analytics before canceling. After 30 days, all data is permanently deleted from our servers.

Yes, SocialKnight is fully compliant with GDPR, CCPA, and other major privacy regulations. We use enterprise-grade security measures, encrypt all data in transit and at rest, and only collect the minimum data necessary to provide our service. You maintain full control over your data and can request deletion at any time.

Yes! SocialKnight supports moderation in over 50 languages, including English, Spanish, French, German, Portuguese, Italian, and many others. Our AI is trained on multilingual datasets and can detect inappropriate content regardless of the language used. You can also set language-specific keyword filters.

We provide comprehensive support through multiple channels. Starter plan users get email support with 24-48 hour response times. Professional plan users receive priority support with faster response times. Enterprise customers get dedicated account management and phone support. We also offer extensive documentation, video tutorials, and a knowledge base.